Wednesday, May 26, 2010

Website Critique

Do you have a website? More than likely you do.

When someone clicks on your "contact us" page, do they just just a form to fill out?

I've noticed along the way of reviewing websites, that many do not have their address or phone number on their website. The first thing that comes to mind is, is this company legit? Do I really want to do business with them? As a website owner, you must think about this. You need to be user friendly in all aspects of your business, even if it is just an address or phone number.

Phone numbers are more important than addresses. Customers want that assurance that they can reach a person if the need should come about. This is part of your 24 hour customer service, don't forget it!

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